Privacy policy

Data Controller

We are the data controller for the processing of personal data that we process about our customers and business partners. You can find our contact information below.

Apeks AI
Flensborggade 25, 6th floor
1669 Copenhagen V
Denmark
CVR no.: 30618424

It is not a requirement for our company to have an external Data Protection Officer (DPO), but if you have any questions regarding the processing of your personal data, you can contact us at info@apeksai.com.

Processing activities

As the data controller under the GDPR, we have the following processing activities:

Communication with potential customers

When you have questions about our website or want to learn more about our services, you can contact us through:

Email: info@apeksai.com
Phone: +45 29 22 65 70

Through this, we will process your personal information to engage in a dialogue with you, such as responding to inquiries about our services. We will only process the information you provide to us in the course of our communication.

We typically process the following general information: name, email and phone number.

Our legal basis for processing this personal information is Article 6, paragraph 1, letter f of the Danish General Data Protection Regulation (GDPR). We will delete our communication with you when it becomes clear whether you wish to use our services or not. In a special case, if there is a need to retain your personal information for a longer period, this may be the case.

Customers

We need to communicate with our customers to ensure that the service is provided correctly. Through this, we may process information such as name, address, services, special agreements, payment information, and similar.

The legal basis for processing this personal information is Article 6, paragraph 1, letter b of the Danish General Data Protection Regulation (GDPR). Once the service is delivered and any outstanding matters are resolved, we will promptly delete the personal information.

We have a newsletter that you can voluntarily subscribe to, and you can always unsubscribe. The purpose of the newsletter is to send emails to subscribers with new information from the company, which may include new content on the website and advertising our services.

We will only send you emails if you have given your active consent. This initially requires you to provide your email address, which we will then send an email to for confirmation, ensuring that you have actively consented to subscribe to the newsletter.

Our legal basis for processing your personal information (i.e., the email address) in connection with the newsletter is Article 6, paragraph 1, letter a of the General Data Protection Regulation (GDPR). We will process your personal information as long as you remain subscribed to the newsletter. If you unsubscribe from the newsletter, we will also stop sending it to you. If we have not sent you a newsletter in 1 year, your consent will expire due to our inactivity.

Upon unsubscribing from the newsletter, we will retain your prior consent for 2 years after its last use due to the statute of limitations, as per the Danish Consumer Ombudsman’s spam guide (“Spamvejledning”), section 11.3.

Accounting

We are required to retain all accounting documents according to the Danish Accounting Act (“Bogføringsloven”). This means that we store invoices and similar documents for accounting purposes. These documents may contain common personal information such as name, address, and service description.

Our legal basis for processing personal information for accounting is Article 6, paragraph 1, letter f of the General Data Protection Regulation (GDPR). We will retain this information for a minimum of 5 years after the current fiscal year has ended.

Job Applications

We gladly accept job applications to assess whether they match any employment needs within our company.

If you submit a job application to us, our legal basis for processing your personal information is Article 6, paragraph 1, letter f of the Danish General Data Protection Regulation (GDPR). If you have submitted an unsolicited application, we will immediately assess whether your application is relevant and, if not, delete your information.

If you have applied for a posted job, we will delete your application if you are not hired, immediately after the right candidate is found for the job.

If you are part of a recruitment process and/or are hired for the job, we will provide you with separate information on how we process your personal information in this context.

Data Processors

Few can handle everything on their own, and the same applies to us. We have business partners and use suppliers, some of whom may be data processors.

External suppliers may, for example, provide systems to organize our work, services, consulting, IT hosting, or marketing.

It is our responsibility to ensure that your personal information is handled properly. Therefore, we set high standards for our business partners, and our partners must guarantee the protection of your personal information. We enter into agreements with companies (data processors) that handle personal information on our behalf to enhance the security of your personal information.

Disclosure of personal information

We do not disclose your personal information to third parties.

Profiling and automated decisions

We do not perform profiling or automated decisions.

Transfers to other countries

We primarily use data processors in the EU/EEA or those who store data in the EU/EEA. In some cases, this may not be possible, and data processors outside the EU/EEA may be used if they can provide appropriate protection for your personal information.

Data processing security

We ensure the security of the processing of personal information by implementing appropriate technical and organizational measures. We have conducted risk assessments of our processing of personal information and have subsequently implemented appropriate technical and organizational measures to increase processing security.

Your rights

Under the Danish General Data Protection Regulation (GDPR), you have several rights regarding our processing of information about you. If you wish to exercise your rights, please contact us so that we can assist you with this.

Right of access

You have the right to access the information that we process about you, as well as additional information.

Right to rectification (correction)

You have the right to have incorrect information about yourself corrected.

Right to erasure

In certain cases, you have the right to have information about you deleted before the time of our regular general deletion.

Right to restriction of processing

In certain cases, you have the right to have the processing of your personal information restricted. If you have the right to have the processing restricted, we may only process the information in the future – except for storage – with your consent or for the purpose of establishing, asserting, or defending legal claims or to protect a person or important public interests.

Right to object

In certain cases, you have the right to object to our otherwise legal processing of your personal information. You can also object to the processing of your information for direct marketing.

Right to data portability

In certain cases, you have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to have this information transferred from one data controller to another without hindrance.

You can learn more about your rights in the Danish Data Inspectorate’s guidance on the rights of data subjects, which you can find on www.datatilsynet.dk.

Withdrawal of consent

When our processing of your personal information is based on your consent, you have the right to withdraw your consent.

Complaint to the Data Inspectorate

You have the right to file a complaint with the Danish Data Inspectorate if you are dissatisfied with the way we process your personal information. You can find the Data Inspectorate’s contact information on www.datatilsynet.dk.

We generally encourage you to learn more about GDPR so that you are updated on the rules.